Haleakala Bike Company – Sunrise, Mid-Day, or Express Bike Tour

I've done this tour before and had a good experience about ten years ago. We booked the sunrise tour for January 17th, and I was skeptical of how it would turn out because of the weather. I still firmly believe that Bike Maui should have cancelled the bike ride that day due to the pouring rain. I know that it's hard to predict weather conditions, but we didn't see the sunrise nor did we even see the sky. Then the bike ride down was cold, rainy and windy. The bikes were not equipped with any type of splash guard, meaning that all the rainwater on the ground would splash onto your face from the tires. I wear contact lens and this made it extremely difficult for me to see. My eyes became extremely irritated for the following few days. While the staff was friendly and kind, I do think that Bike Maui could have protected their customers better by putting safety first. I would've appreciated it if they just called off the ride after seeing the weather and just driven us back down. We felt like we really wasted our time with this tour because we had to get up at around 3AM to get to the bike shop, which took away the previous evening's activities and much of the following day. Bike Maui, if you think your customers aren't going to have a good time biking down, just call off the ride.

Billy the guide was the absolute best part of the whole day(aside from the sunrise and bike trip) I would like to just hang with him for 8 hours and soak up all of his knowledge of Maui/Hawaii. Will be doing this trip every time we come to Maui. NOTE: They make is more than perfectly clear the ride down is dangerous --AND it is-- but if you have have enough common sense not to drink water from a chipped glass, then you have enough sense to make it down the 23 miles safely. Having said that, if you have any anxiety about it and if you have never really ridden a bike much at all, think twice. It is pretty intense.

We had an amazing time. We took the guided tour, probably will do the self if we go again just because we know what to do now. The staff were all good at their jobs, kept us all entertained and were very helpful in general. Sunrise was amazing, it is cold, they do supply you with vest, gloves, windbreaker pants and coat, so that is very helpful. But be warned, it was 44 up too and felt like 25 with the wind. I would recommend the crew in all.

Fantastic experience overall! Shuttled to the top of Haleakala to experience the most breathtaking sunrise over an ocean of clouds, followed by an exhilarating downhill bike ride lasting roughly three hours. Can’t recommend this highly enough.

As an avid cyclist this was by far one of the highlights during our visit. The ride up with “Kimo” was super fun and very educational. The bikes are top notch. The views cannot be described in words. We had a great day doing this and the zip line package.